Frequently Asked Questions
Here you will find answers to the most common questions that may arise while planning your trip to Israel
All the information is based on my extensive experience and countless interactions with travelers from around the world who have used my transportation service over the years. I hope you find these valuable tips and insights helpful for your trip planning process.
In case you have any further questions please contact me and I will do my best to assist you.
Booking a Taxi From Ben Gurion Airport
Why should I book a taxi in advance?
Although taxis are available at Ben Gurion Airport 24/7, booking in advance can save you time and effort, as well as the hassle of fare negotiation. This is especially relevant during weekends, nights, and holidays when demand is higher. By booking in advance, you can avoid long queues and ensure a smooth and efficient start to your journey.
How long does it normally take to clear customs at Ben Gurion Airport?
From the moment of landing, getting through passport control and clearing customs may take up to 50-70 minutes. The driver will meet you at the designated meeting point 45 minutes following your landing.
Is There Free WIFI at Ben Gurion Airport?
Yes. Free WIFI is available in all terminals of Ben Gurion Airport (TLV)
Is it possible to exchange money at the airport?
Yes. There are several ATM machines and currency exchange counters at Ben Gurion Airport that work 24/7.
Is there a free shuttle from Ben Gurion Airport to Tel Aviv or to Jerusalem?
There are no free shuttles from Ben Gurion Airport.
Read more on getting from Ben Gurion Airport to Tel Aviv
Read more on getting from Ben Gurion Airport to Jerusalem
What transportation options are available from Ben Gurion Airport on weekends?
On Shabbat (Saturday), transportation from Ben Gurion Airport is available through taxis, shared taxis (sherut), and private cars. Public transportation, such as buses and trains, does not operate in Israel during weekends and Jewish holidays.
I’m expected to land on a Saturday. Do you operate on weekends?
Yes. My service is available 24/7. Reservations should be made in advance.
Can I contact you and book a ride on the spot when I arrive?
No. Reservations must be made prior to your arrival.
Do you pick up any other passengers?
No. I do not provide a shared taxi service. We do not wait for, nor pick up, any other passengers along the way.
What happens in case of a delayed arrival?
Your flight is tracked for delayes to make sure that your pickup waits for you upon your arrival. If your flight is significantly delayed or canceled please contact me promptly to reschedule your ride.
How will I recognize you at the airport?
Once your reservation is confirmed you will receive specific instructions regarding the meeting point at the airport.
How long does it take to get from Ben gurion Airport to the hotel?
Average travel time is 30 minutes to Tel Aviv and 45 minutes to Jerusalem. Both may take longer during rush hour.
Booking Private Day Trips in Israel
What’s the best way to go on a day trip from Tel Aviv to Jerusalem?
Booking a private taxi for a day trip to Jerusalem is the best choice for travelers based in Tel Aviv who wish to get the most of their day in Jerusalem. More useful tips and suggested itineraries in my post: A day trip from Tel Aviv to Jerusalem.
Is it possible to book taxi rides across the border from Israel to Jordan?
No. Israeli taxi operators are not authorized to operate in Jordan and vice versa. More useful information on planing itineraries that involve both Jordan and Israel can be found in my post: Getting around Israel
What’s the best way to arrange a day trip to the Dead Sea?
A day trip to the Dead Sea with a private taxi offers priceless flexibility without the hassle of renting a car or the constraints of an organized tour. For more helpful information and travel tips check out my post: Traveling to The Dead Sea.
What are the best shore excursions from Haifa port?
Haifa port is an excellent gateway for trips to destinations in northern Israel such as: Nazareth, Sea of Galilee, Capernaum, Acre (Akko), Caesarea, and more. Detailed information and rates can be found on the Haifa shore excursions page.
What are the best shore excursions from Ashdod port?
Ashdod port serves as an excellent starting point for trips to several destinations in Israel, such as: The Dead Sea, Masada, Jerusalem, Tel Aviv and more. Detailed information and rates can be found on the Ashdod shore excursions page.
Is it possible to book a taxi to Eilat?
Yes. Travel time from Tel Aviv to Eilat by car is approximately 4.5 hours. However, consider flying to Ramon airport and then taking a local taxi to Eilat as this option provides a significantly faster and more budget-friendly option.
We would like to go on a day trip to Nazareth and the Christian sites in the Galilee
Sure. Contact me with the number of passenger and your planned itinerary. For the most comprehensive information and a list of suggested sites to visit please check out my post: Nazareth, Sea of Galilee and Jordan River
We need a car with a driver for a full day but our final itinerary is yet to be decided
Sure. Contact me and I will do my best to help you finalize your itinerary and provide you with a quote. In the meantime you can check out my travel blog and read about popular destinations and attractions.
General Information
Are the prices listed on the website per passenger or per vehicle?
The prices listed on the website are per vehicle, up to 4 passengers, and on weekdays. Larger vehicles are available upon request.
How do I secure my reservation?
To secure your reservation, an advance deposit is required. I use Paypal for sending online payment requests allowing recipients to pay securely via either credit card or direct bank transfer. This ensures the confidentiality of your credit card details.
What is the refund policy in case I need to cancel my reservation?
All cancellations requested up to 12 hours prior to the scheduled reservation are eligible for a full refund.
What payment methods are available?
Payment for all services is expected in cash upon completion of the journey. If you wish to pay the full amount in advance via credit card or direct bank transfer, please indicate so during the reservation process.
What types of currency are accepted for payment?
New Israeli Shekel (NIS) is the preferred currency. However, U.S. Dollar (USD) is accepted as well.
Are tips included in the listed prices?
Tipping in general is not customary in Israel and all quoted prices do not include tips. However, satisfied clients often tip according to their level of satisfaction with the service. For more information, check out my post on paying for taxis in Israel .
Do you also offer large vehicles for groups and big families?
Of course. A wide range of large vehicles is available. Contact me with all the necessary details to get a quote.
We’re traveling with a young child. Can you provide a baby seat?
Yes. An infant car seat or a booster can be arranged upon request in advance and based on availability.
Where can I read verified reviews from customers who traveled with you?
Verified reviews from satisfied customers who have used my taxi service are available on my review page and on my tripadvisor page.
Feel free to contact me with inquiries about taxi in Israel and requests for quotes. I usually reply within 24 hours.
Don’t forget to mention:
Your date and time of arrival
The requested destinations
The number of passengers
The expected amount of luggage
You can also contact me directly or call me.
Your personal information will not be shared with third parties for marketing purposes.
Related Posts
Explore More Travel Guides with Tips to Make Your Trip Better
Where to Stay in Jerusalem
The Best Attractions in Tel Aviv
Getting from Ben Gurion Airport to Haifa
The Best Beaches in Tel Aviv
Getting Around Israel
The Best Museums in Haifa
What to Eat in Israel
The Best Museums in Jerusalem
Shopping in Jerusalem
Israel Itineraries
Visiting Jaffa
